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Remote Support Firefox Instructions

 
 

When you click the link below, you will be prompted to save the file.

Click "Save File".

You should see a Downloads dialog box,

Please double click the "2STech_VNC_Server.exe" in the dialog box to open the remote support application.

You will be asked to confirm that you would like to run the file.

Please click "OK" to proceed.

This will be followed by the remote support tool interface.

The remote support technician will indicate which desk to selected,

Please Double Click.